topic Re: Delay in shipping and monthly bill in Archived Posts

Delay in shipping and monthly bill

zeacreature — Wed, 07 Aug 2019 00:04:39 GMT

I want to order a pay monthly phone but the phone I want (in the colour that I want) won't ship for 21 days. Will my contract start, be debited and be running that time I'll be wating for it to arrive? That's close to a whole month of not being able to do anything with it. I also want to cancel my contract (not ee) before I potentially order this phone, but I may then have a period of time without any access to be able to call/text/use data.

I just want an idea what it means to order a contract phone with a long delivery wait time? Or whether I should just suck up my vanity and go for another colour that is in stock?

Thanks. :')

Re: Delay in shipping and monthly bill

XRaySpeX — Wed, 07 Aug 2019 00:09:32 GMT

No, you won't start paying until about when it's delivered.

Re: Delay in shipping and monthly bill

Katie_B — Wed, 07 Aug 2019 08:40:00 GMT

Good Morning @zeacreature.

Welcome to the community.

I can see you have been given the correct information by @XRaySpeX.

Please be sure to let us know if you have any further questions,

Katie 🙂