topic Cant track item ordered on friday in Archived Posts

Cant track item ordered on friday

Terri79 — Mon, 24 Jun 2019 11:14:03 GMT

Hi ordered a I pad on friday saus it would be delivered in 48 hours had confirmation e mail but cant track order

Chris_B — Mon, 24 Jun 2019 13:11:23 GMT

@Terri79 Yove not had a tracking number as your order hasn't been processed, I would call customer service about this.

Jon_K — Mon, 24 Jun 2019 14:18:08 GMT

Welcome to the community 🙂

I'd recommend following @Chris_B's advice and contacting our Mobile Care Team if you don't have a tracking number to use in our online tracker.

Let us know how you get on, hopefully it comes soon!

Jon

Terri79 — Mon, 24 Jun 2019 16:36:45 GMT

I have a tracking number but it's saying that they cant do that and it's been confirmed says on way to you

Leanne_T — Tue, 25 Jun 2019 06:28:24 GMT

Thanks for coming back to us.

If you give our Mobile Care team a call, they will be able to get this looked into for you.

Let us know how you get on 🙂

Leanne.