topic Re: When is the p30 aurora blue back in stock in Archived Posts

When is the p30 aurora blue back in stock

Gazh_87 — Sat, 27 Apr 2019 09:23:55 GMT

I did a early upgrade a few days ago online and it said the p30 pro in blue was out of stock and expected within 7 days

I got a email 2 days later saying on its way and expected delivery was the 25th but nothing from dpd.

Online chat yesterday said in stock and should be getting processed shortly however the website now says out of stock 14 days to dispatch.

Every other retailer has them in stock and I'm non the wiser if mine is going to be 7 or 14 days or a few days.

Any ideas!

Re: When is the p30 aurora blue back in stock

Katie_B — Sat, 27 Apr 2019 10:34:17 GMT

Good Morning @Gazh_87.

Welcome the community 🙂

If you track your order online using our online order tracker what is the status?

Speak soon,

Katie

Re: When is the p30 aurora blue back in stock

Gazh_87 — Sat, 27 Apr 2019 11:12:53 GMT

Says awaiting confirmation on expected delivery date been that way since Tuesday.

I knew it was out of stock just confused as online chat said now in stock.

Website says 14 days My order said 25th and website at the time of order said 7 days.

Re: When is the p30 aurora blue back in stock

Katie_B — Sat, 27 Apr 2019 11:31:03 GMT

Hi @Gazh_87.

Thanks for confirming this.

I would recommend following the online tracker which will provide updates as your order progresses.

If you pass the timescale provided and have not received your phone please let me know.

Have a great weekend,

Katie 🙂

Re: When is the p30 aurora blue back in stock

Gazh_87 — Sat, 27 Apr 2019 12:23:34 GMT

The online tracker does not give a estimated delivery date or a idea of when back in stock.

which is what I am tying to find out.

Re: When is the p30 aurora blue back in stock

Katie_B — Sat, 27 Apr 2019 12:57:43 GMT

If you placed your order when the website stated within 7 days, then this is when we will expect to have your phone to you @Gazh_87.

What day did you place the order?

Katie 🙂

Re: When is the p30 aurora blue back in stock

Gazh_87 — Mon, 29 Apr 2019 11:36:22 GMT

I ordered the phone on Tuesday 23rd.

Will keep a eye on it this week

Re: When is the p30 aurora blue back in stock

James_B — Mon, 29 Apr 2019 12:22:42 GMT

Hi @Gazh_87,

We'll send you a text message with tracking details as soon as it's dispatched.

Hope this helps.

James

Re: When is the p30 aurora blue back in stock

Gazh_87 — Mon, 29 Apr 2019 13:26:53 GMT

I have a message via the dpd app should be delivered tommorow.

Thanking you

Re: When is the p30 aurora blue back in stock

James_B — Mon, 29 Apr 2019 13:30:35 GMT

That's great @Gazh_87

Thanks for the update.

James