https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade/m-p/769949#M299921 <P>Hi!</P><P>I upgraded my phone in store today. I was told if I upgraded I would still keep my carphone warehouse discount as the 3 month new phone rule had changed and I would still get it automatically. This hasn't happened so the manager just wanted a sale (I was happy to wait as we went in for my partner) can i cancel this and go back to my old plan?</P> Sat, 27 Apr 2019 18:39:50 GMT Jessca1994 2019-04-27T18:39:50Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade/m-p/769949#M299921 <P>Hi!</P><P>I upgraded my phone in store today. I was told if I upgraded I would still keep my carphone warehouse discount as the 3 month new phone rule had changed and I would still get it automatically. This hasn't happened so the manager just wanted a sale (I was happy to wait as we went in for my partner) can i cancel this and go back to my old plan?</P> Sat, 27 Apr 2019 18:39:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade/m-p/769949#M299921 Jessca1994 2019-04-27T18:39:50Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade/m-p/769954#M299922 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/426455">@Jessca1994</a></P> <P>Best thing you can do go back to same store where you get this phone and explain your all situation they might able to help you in there.</P> <P>Thanks&nbsp;</P> Sat, 27 Apr 2019 18:49:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade/m-p/769954#M299922 tahirmian 2019-04-27T18:49:39Z