topic P30 pro preorder in Archived Posts

P30 pro preorder

Craigh1983 — Wed, 17 Apr 2019 04:45:26 GMT

Morning guys and girls, pre ordered a P30 pro 512GB version when it was unveiled around the 26th March iirc. I've just had a so called update from EE saying my order is on track! How can it be on track if no-one knows still when they will be in stock and when myself and others will be receiving them??

Re: P30 pro preorder

Leanne_T — Wed, 17 Apr 2019 07:17:21 GMT

Hi there @Craigh1983

Thanks for coming to the community.

What information is showing within your online order tracker?

You will need your order reference number that will be within your confirmation email.

Leanne.

Re: P30 pro preorder

Craigh1983 — Thu, 18 Apr 2019 03:05:45 GMT

I've got an order number and everything but just says my order is on track in my EE?? Well if it was on track I should of had the phone nearly 2 weeks ago! Lol

Re: P30 pro preorder

Christopher_G — Thu, 18 Apr 2019 06:58:52 GMT

Thanks for your patience so far, @Craig1983.

Hopefully it's with you really soon.

If you'd like to discuss your order further, I recommend speaking to our Mobile Care team.

Chris