https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade/m-p/762099#M299604 <P>I tried to upgrade my phone on the 13th, received a tracking number and the information sent out looked like it was going to be sent out within 24 hrs as it was in stock. I have sinced tried using my tracking number to trace my order and get a message saying that there is no information. Why is this?&nbsp;</P> Sat, 16 Mar 2019 08:17:32 GMT Yell 2019-03-16T08:17:32Z https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade/m-p/762099#M299604 <P>I tried to upgrade my phone on the 13th, received a tracking number and the information sent out looked like it was going to be sent out within 24 hrs as it was in stock. I have sinced tried using my tracking number to trace my order and get a message saying that there is no information. Why is this?&nbsp;</P> Sat, 16 Mar 2019 08:17:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade/m-p/762099#M299604 Yell 2019-03-16T08:17:32Z https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade/m-p/762106#M299605 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/420725">@Yell</a>&nbsp;</P> <P>&nbsp;</P> <P>You best call CS on 150 and ask about your order, as that does sound strange.</P> <P>&nbsp;</P> <P>Thanks</P> Sat, 16 Mar 2019 08:46:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade/m-p/762106#M299605 Northerner 2019-03-16T08:46:36Z