topic Re: Change of delivery address by ee in Archived Posts

Change of delivery address by ee

Tonstar17 — Sun, 03 Mar 2019 15:01:51 GMT

I asked for my order to be delivered to an EE store but now my order says it will go to my home address. Why was it changed as I wouldn't be home on the delivery date.

Re: Change of delivery address by ee

Northerner — Sun, 03 Mar 2019 16:06:25 GMT

Hi @Tonstar17

You will need to speak to EE CS on 150, about this issue.

Thanks

Re: Change of delivery address by ee

Tonstar17 — Sun, 03 Mar 2019 16:37:19 GMT

Thanks. Will do.

Re: Change of delivery address by ee

Leanne_T — Mon, 04 Mar 2019 07:50:48 GMT

Good Morning @Tonstar17

Welcome to the community.

If you can get in touch with us we will be able to get the delivery address looked into for you.

Let us know how you get on 🙂

Leanne.

Re: Change of delivery address by ee

Tonstar17 — Mon, 04 Mar 2019 13:11:06 GMT

Thanks, I contacted EE and they said as the delivery is not out yet, I have to wait for dpd to send me a tracking number and hopefully the delivery address will be correct. If not, I can contact dpd and change it.

Re: Change of delivery address by ee

Leanne_T — Mon, 04 Mar 2019 13:20:19 GMT

Hi @Tonstar17

Thanks for the update.

Let us know how you get on when DPD get in touch.

Leanne 🙂

Re: Change of delivery address by ee

Tonstar17 — Sat, 09 Mar 2019 19:36:27 GMT

Good news, it was delivered to my chosen store today instead of the 8th. Glad I waited until today to pick it up or I would have been disappointed.

Re: Change of delivery address by ee

Alex_S — Sun, 10 Mar 2019 10:52:01 GMT

Hi @Tonstar17,

I'm glad to hear you have your new phone!

Let us know what you think once you have it up and running.

Alex 🙂