topic Galaxy S10 release farce in Archived Posts

Galaxy S10 release farce

Don73 — Fri, 08 Mar 2019 20:11:29 GMT

Pre ordered S10+ expected the 8th then a txt on the 6th asking me to choose slot for 7th!? So as I'd taken a the day of for 8th had to choose a pick up store on 7th no phone then a txt saying sorry the 8th! Already changed my delivery so couldn't change back to address, today no phone 3 different excuses from dpd with no eta! Been with ee since orange 15 years Worst ever!! What's going on!?

Just checked DPD app now it say unable to deliver as premises is closed! But all day it's said not delivered at depot, but on its way to store!

Extremely annoyed!

Re: Galaxy S10 release farce

Northerner — Sat, 09 Mar 2019 07:16:48 GMT

Hi @Don73

If you changed your delivery location/address with DPD then you will need to speak with them.

Thanks

Re: Galaxy S10 release farce

Don73 — Sat, 09 Mar 2019 19:17:57 GMT

Still no galaxy S10+ and now apparently the 1k phone is out there somewhere unscaned who knows where!? Already spoke to ee who gave me a goodwill money off my bill but I'd rather my 1k phone thanks what a joke last time ever! Think this will be last 2 years with ee think 15+years is enough now