topic Re: I've pre ordered the s10+ but haven't received a pre order advice note in Archived Posts

I've pre ordered the s10+ but haven't received a pre order advice note

djslapper — Wed, 06 Mar 2019 08:04:36 GMT

hi . spoke to Samsung and I need a pre order advice note to claim the buds but never received any emails when I pre ordered

Re: I've pre ordered the s10+ but haven't received a pre order advice note

michaelw97 — Wed, 06 Mar 2019 08:09:28 GMT

I dont know why you've been told that as to claim the wireless buds you need to go onto the samsung members app when you recieve the s10+. That is where you can confirm your free buds

Re: I've pre ordered the s10+ but haven't received a pre order advice note

Profile closed — Wed, 06 Mar 2019 08:15:34 GMT

Have you paid part or in full for pre order already?

Re: I've pre ordered the s10+ but haven't received a pre order advice note

djslapper — Wed, 06 Mar 2019 08:17:02 GMT

yes and you need to upload a pre order advice note as proof on the app once you receive the phone

Re: I've pre ordered the s10+ but haven't received a pre order advice note

michaelw97 — Wed, 06 Mar 2019 08:16:40 GMT

Oh i was never told that. I havent revieved one either.

Re: I've pre ordered the s10+ but haven't received a pre order advice note

djslapper — Wed, 06 Mar 2019 08:43:30 GMT

just spoken to EE and they confirmed an email will be sent Friday with pre order advice

Re: I've pre ordered the s10+ but haven't received a pre order advice note

Profile closed — Wed, 06 Mar 2019 09:34:36 GMT

Your despatch note included in the parcel will be valid i was informed.

Re: I've pre ordered the s10+ but haven't received a pre order advice note

James_B — Wed, 06 Mar 2019 09:36:55 GMT

Hi @djslapper,

@Profile closed is correct, your delivery note can be uploaded as your proof of purchase.

Thanks

James