topic Re: I ordered online yesterday but haven’t been told when to expect my phone? in Archived Posts

I ordered online yesterday but haven’t been told when to expect my phone?

LinzDalg — Mon, 25 Feb 2019 16:35:42 GMT

I was assured that it would be delivered today. but I’ve heard nothing?

Leanne_T — Mon, 25 Feb 2019 17:44:08 GMT

Good Evening @LinzDalg

Thanks for coming to the community.

Did you receive an XKN number or 000 number?

What phone have you ordered?

Leanne.

LinzDalg — Mon, 25 Feb 2019 17:49:55 GMT

I was only sent my account number, nothing else. I ordered an iPhone 8 good as new on a pay monthly scheme.

Leanne_T — Mon, 25 Feb 2019 17:59:52 GMT

Thanks for coming back to me.

I would give us a call so we can check the order for you and give you an update on delivery.

If you call us on 150 from an EE phone or 0800 079 8586 from another phone.

Let me know how you get on.

Leanne 🙂