topic Your Add To Plan Order - xkn********* in Archived Posts

Your Add To Plan Order - xkn*********

Majmt — Sun, 03 Feb 2019 08:17:11 GMT

Afternoon,

I was due to receive the above add to order item on the 30th January. The item was delivered home but my partner was not expecting a parcel, so advised to the delivery driver that it was sent in error. So he took it back with him. Can you please look into this item and arrange redelivery.

Thank you

Mod edit: [please do not post personal information on the community]

Re: Your Add To Plan Order - xkn*********

Northerner — Sat, 02 Feb 2019 13:55:00 GMT

Hi @Majmt

You will need to call CS on 150 about this request as there is no customer account access on these forums.

Thanks

Re: Your Add To Plan Order - xkn*********

Profile closed — Sat, 02 Feb 2019 13:56:22 GMT

Hi @Majmt

Welcome to the EE Community,

You will need to contact customer services on 150 from a EE phone or 0800 956 6000 opt 2 opt 4 from a landline.

Re: Your Add To Plan Order - xkn*********

Majmt — Sat, 02 Feb 2019 14:02:09 GMT

Is there not an email address for customer services?

Re: Your Add To Plan Order - xkn*********

Profile closed — Sat, 02 Feb 2019 14:11:39 GMT

Hi, @Majmt,

No! Unfortunately!

mAh8v

Re: Your Add To Plan Order - xkn*********

Katie_B — Sun, 03 Feb 2019 08:16:00 GMT

Good Morning @Majmt.

Have you been able to contact our customer care team?

Katie 🙂