topic Re: I haven't received my SIM card in Archived Posts

I haven't received my SIM card

Sarafernandezvi — Fri, 01 Feb 2019 12:12:42 GMT

I have ordered my SIM card two weeks ago and there is no trace of it. What should I do? Should I ordered another one or keep waiting?

Profile closed — Fri, 01 Feb 2019 12:17:01 GMT

Give CS a call!

They should be able to find out for you 😊

mAh8v

Profile closed — Fri, 01 Feb 2019 12:19:46 GMT

Welcome to the EE Community,

Did you order a PAYM sim or a PAYG sim ?

If you ordered a PAYM sim I would speak to customer services on 0800 956 6000 opt 2 opt 4.

If you ordered a PAYG sim I would request them again.

Profile closed — Fri, 01 Feb 2019 12:21:47 GMT

Hi, @Profile closed,

Great advice, Thanks 😊👍.

mAh8v