topic Re: Trying to add a Samsung watch to my plan in Archived Posts

Trying to add a Samsung watch to my plan

Michelleo_04 — Sun, 27 Jan 2019 21:47:48 GMT

I got a notification to add a Samsung watch to my account, tried to purchase but page keeps presenting sorry page is unavailable at the lat step? Surely I’m eligible if my account said I could add it? Phone lines are closed now

Re: Trying to add a Samsung watch to my plan

Profile closed — Sun, 27 Jan 2019 21:50:43 GMT

Hi @Michelleo_04

Welcome to the EE Community,

If your experiencing issues with the EE shop I would give the sales team a call from 8AM on 0800 956 6000 and they will be able to process your order for you.

Re: Trying to add a Samsung watch to my plan

Katie_B — Mon, 28 Jan 2019 08:53:37 GMT

Good Morning @Michelleo_04.

Have you reattempted to add the Samsung Watch this morning?

Are you trying to add this online?

Speak soon, Katie 🙂