topic Huawei mate 20 pro good as new upgrade price in Archived Posts

Huawei mate 20 pro good as new upgrade price

Laurenchristy93 — Wed, 16 Jan 2019 18:49:06 GMT

Trying to order a good as new mate pro as an upgrade, each time this comes up as pay now £999.99 when previously it was £50 is this going to be changed?

Re: Huawei mate 20 pro good as new upgrade price

Northerner — Wed, 16 Jan 2019 20:26:08 GMT

Hi @Laurenchristy93

It maybe just stock levels as if they are out of stock then it reverts to full price. Try again later or call CS on 150 and they will be able to help.

Thanks

Re: Huawei mate 20 pro good as new upgrade price

Katie_B — Thu, 17 Jan 2019 08:05:30 GMT

Good Morning @Laurenchristy93.

Welcome to the community, I am sorry to hear this is happening when trying to process an upgrade!

Please follow the advice @Northerner has provided and give us a call, our upgrades team will be more than happy to help.

Keep us posted on how you get on,

Katie 🙂

Re: Huawei mate 20 pro good as new upgrade price

Laurenchristy93 — Fri, 18 Jan 2019 10:14:51 GMT

Thanks both. Managed to get it sorted via live chat and CS (had more issues!) but new phone coming soon!

Re: Huawei mate 20 pro good as new upgrade price

Katie_B — Fri, 18 Jan 2019 10:28:46 GMT

Amazing news @Laurenchristy93.

Let us know what you think of your new phone, have a great weekend!

Katie 🙂