topic Re: Proof of purchase in Archived Posts

Proof of purchase

Pete_Ck — Mon, 14 Jan 2019 18:22:56 GMT

I am trying to get a proof of purchase for an iphone got from EE 18 months ago. I no longer have the phone on an EE contract but I still have another device with them.

On webchat the EE rep says that the number linked to that phone is on a business account however I have only ever had a personal account.

How can I get this sorted?

Re: Proof of purchase

XRaySpeX — Mon, 14 Jan 2019 19:06:28 GMT

You need to query this by phoning CS.

Re: Proof of purchase

BrendonH — Mon, 14 Jan 2019 19:07:42 GMT

You will need to phone CS on 150 to get a proof of purchase.

Re: Proof of purchase

Leanne_T — Tue, 15 Jan 2019 07:52:54 GMT

Hi there @Pete_Ck

Thanks for coming to the community.

I would like to help you get your proof of purchase that you need.

You will have a private message from me on here, so I can get some details.

Leanne.