topic Re: I ordered a watch Still not had delivery confirmation in Archived Posts

I ordered a watch Still not had delivery confirmation

Hkingwell — Wed, 09 Jan 2019 17:44:27 GMT

Not had delivery or order confirmation on my order

Profile closed — Wed, 09 Jan 2019 17:49:06 GMT

Welcome to the EE Community,

You will need to contact customer services on 150 as there is no account access here on the Community.

James_B — Wed, 09 Jan 2019 18:16:19 GMT

Welcome to the EE Community.

When did you place your order?

Was it online or over the phone?

Thanks

James

Hkingwell — Thu, 10 Jan 2019 07:16:20 GMT

On line on 7th january

Christopher_G — Thu, 10 Jan 2019 07:48:48 GMT

Did you receive any order confirmations by email, @Hkingwell?

You should have gotten one with an XKN reference and another with an online tracking reference.

Chris

Hkingwell — Thu, 10 Jan 2019 11:58:03 GMT

No not recieved anything just message on screen to say wait for text .

Christopher_G — Thu, 10 Jan 2019 12:04:28 GMT

OK, thanks. I recommend speaking to our customer service team, @Hkingwell.

They'll be able to check your order and find out what's happening with it.

Please let us know what happens.

Chris