topic Re: Delivery to EE store in Archived Posts

Delivery to EE store

jryrie — Thu, 03 Jan 2019 20:02:36 GMT

Hi,

I ordered an upgrade on Saturday 29th December to an EE store. I’ve had confirmation of my plan being changed (can also see this when I log into my EE) and when I go to track my order it says that it had been dispatched. Any ideas how much longer it will be? I haven’t received any texts with delivery info at all.

Thanks

Re: Delivery to EE store

Profile closed — Thu, 03 Jan 2019 20:11:31 GMT

Hi @jryrie

Welcome to the EE Community,

I would contact the store directly to see if it has arrived you can find their number here

https://ee.co.uk/store-finder

Re: Delivery to EE store

jryrie — Thu, 03 Jan 2019 20:23:06 GMT

Thank you. I will do that.

Re: Delivery to EE store

Leanne_T — Fri, 04 Jan 2019 07:58:46 GMT

Morning @jryrie

Thanks for coming to the community.

Let us know how you get on after speaking to the store 🙂

Leanne.

Re: Delivery to EE store

jryrie — Sun, 06 Jan 2019 20:29:16 GMT

The phone was instore the whole time! No confirmation or text sent. I’ll put it down to the time of year. Thanks for your help.

Re: Delivery to EE store

Profile closed — Sun, 06 Jan 2019 21:30:55 GMT

Your welcome @jryrie glad your finally sorted enjoy your new device.

Re: Delivery to EE store

Leanne_T — Mon, 07 Jan 2019 07:21:51 GMT

Morning @jryrie

Thanks for coming back and letting us know, I am sorry you were not contacted by the store.

Come back to the community anytime.

Leanne 🙂