topic Re: I have placed a new order online but entered the wrong email address ? in Archived Posts

I have placed a new order online but entered the wrong email address ?

Darrenh891 — Wed, 02 Jan 2019 21:06:07 GMT

I Placed a new order online but entered wrong email adress how do I change it ?

Re: I have placed a new order online but entered the wrong email address ?

Profile closed — Wed, 02 Jan 2019 21:11:12 GMT

Welcome to the EE Community

I would contact customer services from 8AM on 0800 956 6000 opt 2 opt 4 to see if they can amend the email address on your order if it havent already been despatched.

Did you make a note of the order number ?

Re: I have placed a new order online but entered the wrong email address ?

Darrenh891 — Wed, 02 Jan 2019 21:13:53 GMT

I have recently made a new order but entered the wrong email how do I change this ?

Re: I have placed a new order online but entered the wrong email address ?

Darrenh891 — Wed, 02 Jan 2019 21:15:40 GMT

Yes I have order number

Re: I have placed a new order online but entered the wrong email address ?

Profile closed — Wed, 02 Jan 2019 21:24:03 GMT

@Darrenh891 ok if you have it ready for the advisor you speak with it help them find your order quicker.

Re: I have placed a new order online but entered the wrong email address ?

Leanne_T — Thu, 03 Jan 2019 07:58:55 GMT

Good Morning @Darrenh891

Thanks for coming to the community.

That is great advice from @Profile closed, if you give us a call we will be able to get this updated for you.

Let us know if you have any other questions 🙂

Leanne.