topic Re: Still no DPD text almost a week after ordering. What's going on? in Archived Posts

Still no DPD text almost a week after ordering. What's going on?

JimmySe22 — Mon, 17 Dec 2018 12:00:49 GMT

Still awaiting delivery confirmation, I'd sent the item to store as I hoped it would arrive a lot faster but approaching one week since the order I haven't heard a thing. Can someone help?

Re: Still no DPD text almost a week after ordering. What's going on?

Watkins07 — Mon, 17 Dec 2018 12:57:39 GMT

Hi @JimmySe22

@give customer services a call on 150 and they will be able to track your order for you. Alternatively you can call the store directly to see if it’s arrived yet.

Hope you get sorted soon.

Re: Still no DPD text almost a week after ordering. What's going on?

Katie_B — Mon, 17 Dec 2018 13:52:13 GMT

Good Afternoon @JimmySe22.

Welcome to the community.

I would recommend following @Watkins07's advice and giving us a call.

If your item has been dispatched our customer service team will be able to provide you with your tracking information.

Fingers crossed it's with you soon.

Katie 🙂