topic Re: I need advise regarding delivery of my Galaxy watch in Archived Posts

I need advise regarding delivery of my Galaxy watch

Stardustuk7 — Fri, 14 Dec 2018 22:24:17 GMT

I made an order for the Galaxy watch on Thursday and spoke to someone from EE. He told me that I would receive this watch tomorrow and I even paid nearly £10 extra for DPD to deliver tomorrow. When I check on the EE website regarding my order it just says it's confirmed but nothing more has happened Am I still going to receive my watch tomorrow or not? I'm getting frustrated and worried now.

Re: I need advise regarding delivery of my Galaxy watch

XRaySpeX — Fri, 14 Dec 2018 22:28:22 GMT

@Stardustuk7: This user discussion forum can have no access to your specific account. You need to query this with CS.

Re: I need advise regarding delivery of my Galaxy watch

Stardustuk7 — Fri, 14 Dec 2018 22:37:33 GMT

Thank for the reply so quickly. I'll give EE a call now. Was trying to avoid having to call as I'm half asleep! 😴

Re: I need advise regarding delivery of my Galaxy watch

XRaySpeX — Fri, 14 Dec 2018 22:40:40 GMT

Thanks! You're welcome :)! Glad I could be of assistance.

Re: I need advise regarding delivery of my Galaxy watch

Profile closed — Fri, 14 Dec 2018 22:45:24 GMT

@Stardustuk7 Customer services opens at 8AM

Re: I need advise regarding delivery of my Galaxy watch

Stardustuk7 — Fri, 14 Dec 2018 23:09:51 GMT

This might sound really stupid, but do I call 150 from my mobile? I called a moment ago but hung up as I didn't know what option to pick! 😕 I rarely call EE to be honest.

Re: I need advise regarding delivery of my Galaxy watch

Profile closed — Fri, 14 Dec 2018 23:11:00 GMT

Yeah 150 from your mobile they are closed at the moment until 8AM.

Re: I need advise regarding delivery of my Galaxy watch

Stardustuk7 — Fri, 14 Dec 2018 23:14:15 GMT

I guess I'll be going with option 1 then in the morning! They don't seem to have an option 4, the one that usually says "for all other enquires, press 4"! Work has killed my brain today!

Re: I need advise regarding delivery of my Galaxy watch

Profile closed — Fri, 14 Dec 2018 23:32:44 GMT

If you continue to have problems with 150 ring 0800 956 6000 opt 2 opt 4