topic Where's my Order? Samsung TV in Archived Posts

Where's my Order? Samsung TV

Kmz999 — Wed, 12 Dec 2018 11:59:48 GMT

Ordered the Samsung smart tv still have not received any order confirmation and order number won't allow me to track.

Chris_B — Wed, 12 Dec 2018 12:24:18 GMT

@Kmz999 You’ll need to call customer services about this.

Kmz999 — Wed, 12 Dec 2018 12:35:44 GMT

Will it just be 150 from my handset

Katie_B — Wed, 12 Dec 2018 13:44:54 GMT

Good Afternoon @Kmz999.

Welcome to the community :).

When did you order the Samsung TV?

I would recommend following @Chris_B advice and giving us a call by dialing 150 from your EE Handset.

Speak soon, Katie

Schockwave — Wed, 12 Dec 2018 13:38:12 GMT

@Kmz999, Yes, just ring customer service on 150.

Kmz999 — Wed, 12 Dec 2018 13:54:09 GMT

Hi, I ordered it on the 10th of December

Katie_B — Wed, 12 Dec 2018 14:51:48 GMT

Please give us a call, our customer service team will be able to check the progress of this for you @Kmz999. 🙂

Kmz999 — Fri, 14 Dec 2018 10:00:33 GMT

What steps do i take after dialling 150 no option relates to orders and delivery

Get Outlook for Android

Katie_B — Fri, 14 Dec 2018 10:09:46 GMT

To speak with an advisor in our billing/customer service team I pressed these options:

Option 1 > Option 2 > Option 1 > Option 3.

Thanks, Katie 🙂