topic Re: Does any one know if a phone will get delivered to store on a Sunday? in Archived Posts

Does any one know if a phone will get delivered to store on a Sunday?

Mikeymaz — Sat, 08 Dec 2018 18:33:13 GMT

Hi all I ordered a upgrade early on Thursday morning soon as I could up grade my email said The phone was in stock and would be dispatched to my chosen store with in the day I still haven't heard anything and I can't for some reason track my order I was wondering if any new if they delivered to store on a Sunday ?

Re: Does any one know if a phone will get delivered to store on a Sunday?

Northerner — Sat, 08 Dec 2018 21:02:04 GMT

Hi @Mikeymaz

You will need to speak to the store directly.

Thanks

Re: Does any one know if a phone will get delivered to store on a Sunday?

Alex_S — Sun, 09 Dec 2018 09:11:55 GMT

Hi @Mikeymaz,

Welcome to the community 🙂

Did you get a chance to speak to the EE store yesterday regarding your delivery?

How did you complete your upgrade? Was in online or with our sales team over the phone?

Alex

Re: Does any one know if a phone will get delivered to store on a Sunday?

Mikeymaz — Sun, 09 Dec 2018 14:33:47 GMT

Hi I had to chat to someone online and they found out my phone had been lost in the system some how so didn't get sent so I had to canncel the order and go to another shop to get my phone

Re: Does any one know if a phone will get delivered to store on a Sunday?

Alex_S — Sun, 09 Dec 2018 14:39:12 GMT

Hi @Mikeymaz,

I'm glad you found out what happened.

Did you complete the upgrade in store yesterday?

I hope you were able to get the same plan and phone that you originally wanted.

Alex