topic Re: Track upgrade Order in Archived Posts

Track upgrade Order

Meg8 — Thu, 29 Nov 2018 17:42:15 GMT

On Monday I ordered an apple upgrade. I've had an email confirming the order, but not heard anything since - and now the online tracker isn't working. Is there a way to check when I'm likely to receive the new phone, or if the order has actually gone through.

Re: Track upgrade Order

Northerner — Thu, 29 Nov 2018 17:52:16 GMT

Hi @Meg8

Give CS a call on 150.

Thanks

Re: Track upgrade Order

Leanne_T — Fri, 30 Nov 2018 08:13:36 GMT

Good Morning @Meg8

Thanks for coming to the community.

If you give us a call on 150 as @Northerner has advised the team will be able to get this looked into.

You can also speak with our online chat team who can look into your order and provide you with an update.

The online chat option is at the bottom of this page.

Let me know how you get on 🙂

Leanne.