topic ordered and paid for phone on monday - no phone received or contact in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/ordered-and-paid-for-phone-on-monday-no-phone-received-or/m-p/736361#M298103 <P>Ordered and paid for an upgrade on Monday, you have taken the money and advised phone would be dispatched in 2 days which changed to 7 days when order was placed. Have heard nothing since - have called 150 which is automated. When will my phone arrive, particularly angry as today instead of answering your phones you are sending texts offering me free upgrades for black friday, when you have already taken my money and not sent a phone. Please update me this evening</P> Fri, 23 Nov 2018 18:36:02 GMT nettieb 2018-11-23T18:36:02Z ordered and paid for phone on monday - no phone received or contact https://community.ee.co.uk/t5/Archived-Posts/ordered-and-paid-for-phone-on-monday-no-phone-received-or/m-p/736361#M298103 <P>Ordered and paid for an upgrade on Monday, you have taken the money and advised phone would be dispatched in 2 days which changed to 7 days when order was placed. Have heard nothing since - have called 150 which is automated. When will my phone arrive, particularly angry as today instead of answering your phones you are sending texts offering me free upgrades for black friday, when you have already taken my money and not sent a phone. Please update me this evening</P> Fri, 23 Nov 2018 18:36:02 GMT https://community.ee.co.uk/t5/Archived-Posts/ordered-and-paid-for-phone-on-monday-no-phone-received-or/m-p/736361#M298103 nettieb 2018-11-23T18:36:02Z Re: ordered and paid for phone on monday - no phone received or contact https://community.ee.co.uk/t5/Archived-Posts/ordered-and-paid-for-phone-on-monday-no-phone-received-or/m-p/736431#M298104 <P>Good Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/405923">@nettieb</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>What phone have you ordered?&nbsp;</P> <P>&nbsp;</P> <P>Also, did you upgrade, over the phone, online or in store?</P> <P>&nbsp;</P> <P>Hope to hear back from you soon <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Sat, 24 Nov 2018 08:17:53 GMT https://community.ee.co.uk/t5/Archived-Posts/ordered-and-paid-for-phone-on-monday-no-phone-received-or/m-p/736431#M298104 Leanne_T 2018-11-24T08:17:53Z