topic Re: I ordered my new upgrade phone on the 12th when will it come? in Archived Posts

I ordered my new upgrade phone on the 12th when will it come?

Leighalou — Wed, 21 Nov 2018 21:05:25 GMT

Re: I ordered my new upgrade phone on the 12th when will it come?

Fatboy71 — Wed, 21 Nov 2018 21:35:09 GMT

Unfortunately we have no account access on here. So the only thing I can suggest is for you to call customer service tomorrow on 150. They are closed now and re-open at 8am.

Re: I ordered my new upgrade phone on the 12th when will it come?

James_B — Thu, 22 Nov 2018 08:23:55 GMT

Hi @Leighalou,

Welcome to the EE Community.

Which phone did you order?

Thanks

James

Re: I ordered my new upgrade phone on the 12th when will it come?

Leighalou — Thu, 22 Nov 2018 10:14:47 GMT

The huawei mate 20 lite

Sent from my iPhone

Re: I ordered my new upgrade phone on the 12th when will it come?

James_B — Thu, 22 Nov 2018 11:07:11 GMT

Hi @Leighalou,

That phone is currently in stock so I would have expected you to have received it by now.

Please get in touch with customer services so we can take a quick look at your order.

Thanks

James