topic Re: How long after purchasing a phone does it usually take to be posted for delivery in Archived Posts

How long after purchasing a phone does it usually take to be posted for delivery

ChelleFarrelly1 — Wed, 14 Nov 2018 10:35:51 GMT

Hi I've purchased the upgrade deal with Nintendo switch. How long after purchase will my phone be posted, as Nintendo switch will not be posted until 15-30 days after my phone. The Nintendo switch is a Christmas present so just hoping it's here on time

Re: How long after purchasing a phone does it usually take to be posted for delivery

Katie_B — Wed, 14 Nov 2018 11:22:42 GMT

Hi @ChelleFarrelly1

What colour did you choose?

Have you tried tracking your order with the order number provided on your confirmation email?

Katie 🙂

Re: How long after purchasing a phone does it usually take to be posted for delivery

ChelleFarrelly1 — Wed, 14 Nov 2018 11:24:53 GMT

Hi thanks for getting back to me. I chose the colour black. Yes I tried tracking the xkn number but it's saying can't be tracked at the moment

Re: How long after purchasing a phone does it usually take to be posted for delivery

Katie_B — Wed, 14 Nov 2018 11:31:35 GMT

Thank you for confirming this @ChelleFarrelly1.

Great idea to use the Nintendo Switch as a Christmas Gift.

I would recommend giving our customer service team a call so they can check the progress of your order.

Keep me posted on how you get on.

Katie 🙂

Re: How long after purchasing a phone does it usually take to be posted for delivery

ChelleFarrelly1 — Wed, 14 Nov 2018 12:12:54 GMT

Thank you for your help.

I was chatting to someone from the upgrades team and he sorted me out in a matter of minutes. My phone will be delivered tomorrow 😊

Re: How long after purchasing a phone does it usually take to be posted for delivery

Katie_B — Wed, 14 Nov 2018 12:18:00 GMT

Great news @ChelleFarrelly1.

Let me know what you think of your new device once it's been delivered 🙂

Speak soon, Katie