topic Re: Ordered On Sunday, where is it? in Archived Posts

Ordered On Sunday, where is it?

Debdriver — Tue, 13 Nov 2018 14:59:48 GMT

i ordered a Nokia 3.1 with Nintendo switch. I got a confirmation email but nothing else!!

Where is This order, tried to track it but it’s telling me can’t give any information.

Can you help?

Christopher_G — Tue, 13 Nov 2018 18:25:03 GMT

Thanks for ordering with EE. 🙂

Which order tracking number are you using on the online order tracker? The XKN or the 00 number?

The 00 tracking number works best.

Chris

Debdriver — Tue, 13 Nov 2018 19:32:54 GMT

Hi

Thank you for your reply, haven’t got an 00 number. Have been using the xkn
one.

Where do I get the other number from

Many thanks

Christopher_G — Wed, 14 Nov 2018 07:55:44 GMT

You should have received a separate email with the 00 number, @Debdriver.

Could you please have a look and see if you've received it?

Chris