topic Re: IPad pro back in stock ? in Archived Posts

IPad pro back in stock ?

Snowfox1989 — Tue, 13 Nov 2018 10:48:19 GMT

I pre orders the iPad pro 12.9 in space Gary on the 5th and I am still yet to receive this every time I phone up they say there out of stock and it's 28 days wait ...is any one else having this problem or is just me ?

Thanks

Snow

Re: IPad pro back in stock ?

olsmat — Tue, 13 Nov 2018 12:27:07 GMT

I also ordered first thing on the 5th of Nov, 11 inch.

They initally told me to expect it within a week on the phone.

now every time I call up its 28 days.

No one is interested in discussing where I am on the waiting list or when they are expecting to get batches in.

What's funny is EE are currently promoting people to order these things on social media without the stock to fulfill these peoples orders. Awful.

Currently looking to cancel mine and go with sky...

Re: IPad pro back in stock ?

Katie_B — Tue, 13 Nov 2018 13:04:31 GMT

Hi @Snowfox1989 and @olsmat.

Welcome to the community.

We are fulfilling orders on a first-come first-served basis, based on the stock which we receive, and will do our best to get orders to you as swiftly as possible.

As soon as your order is ready for delivery you will be the first to know.

You can also track your order with your order confirmation number on our online tracker.

Fingers crossed it is not much longer for you both.

Katie 🙂

Re: IPad pro back in stock ?

Loudon1194 — Tue, 13 Nov 2018 13:57:51 GMT

Afraid we can’t!!! As we keep getting told, only phone orders can be tracked.

cant track, no confirmation of orders, promise of all delivery being completed by the 8th...

Heard nothing? 28 days?! Common EE...be transparent please.