topic Re: Question about DPD delivery in Archived Posts

Question about DPD delivery

NickH16 — Tue, 06 Nov 2018 17:52:57 GMT

My pro suppose to arrive tomorrow

can my partner sign for it? As EE guy reckons it needs a ID from myself

also when arranging to pick up from depot..do I really need two ID? As I have no bills sent to my address

Re: Question about DPD delivery

Chris_B — Tue, 06 Nov 2018 18:37:47 GMT

@NickH16 Yes your partner can sign for it. And the 2 IDs for pickup will be DPDs rules

Re: Question about DPD delivery

NickH16 — Tue, 06 Nov 2018 18:39:24 GMT

Well I’ve changed my delivery for Friday now when I’m home

Re: Question about DPD delivery

wizzywig27 — Tue, 06 Nov 2018 18:44:12 GMT

When I got my iPhone XS delivered I was told I didn’t need ID as the system (EE) didn’t ask for it

Re: Question about DPD delivery

Chris_B — Tue, 06 Nov 2018 18:48:46 GMT

@wizzywig27 DPD should not of delivered the device without you showing ID,

Re: Question about DPD delivery

Rogersdave77 — Tue, 06 Nov 2018 18:59:27 GMT

I have never been asked for ID for delivery of handset.... 6 handset no ID 🤔

Re: Question about DPD delivery

Chris_B — Tue, 06 Nov 2018 19:05:35 GMT

if that's the case then DPD are breaking the rules that EE request DPD to follow.

Re: Question about DPD delivery

scottio200 — Wed, 07 Nov 2018 10:23:52 GMT

Did you get your pro? or DPD delivery confirmation?

I ordered a 64gb 12.9" Pro at 8:00am on friday morning and was told on the phone that i would be getting my ipad today, guess what.... NOTHING!

No DPD sms and my order status is still showing expected delivery date is showing Awaiting Confirmation 😞

Think i might just cancel my order and pop into my Apple Store and buy one, really dissappointed with EE yet again and will be cancelling my contracts with them when they come for renewal, i currently spend over £260 per month over 3 lines and my itunes purchases going through EE also. Their loss i suppose, not like they will care one bit.

Re: Question about DPD delivery

Millyna — Wed, 07 Nov 2018 10:30:08 GMT

Same here! Absolutely nothing 😞 I’ve spoken to them several times and I just get “within 28 days”