topic IPhone xs max order in Archived Posts

IPhone xs max order

Benb1892 — Tue, 09 Oct 2018 09:21:28 GMT

My order has updated to dispatch in 24hrs but a little over 30 hrs later and I've still had no delivery message. Also they gave an expected delivery date of the 5th-9th. Is this me just being impatient or is this normal?

Re: IPhone xs max order

Jon_K — Tue, 09 Oct 2018 11:25:06 GMT

Hi @Benb1892.

Welcome to the community 🙂

A new iPhone is always an exciting time, have you had a text from DPD to tell you that it's on the way?

Which memory size/colour did you order?

Jon

Re: IPhone xs max order

Benb1892 — Tue, 09 Oct 2018 11:50:32 GMT

No I've not had that message yet.

I went with the 64gb space grey

Re: IPhone xs max order

Watkins07 — Tue, 09 Oct 2018 11:55:55 GMT

@Benb1892 Try downloading the DPD app and use the email/mobile number you use for EE when setting it up. That usually updates with expected deliveries quicker than the EE track order status. That way you can check if an order has been put through for delivery and also pick a delivery slot etc

Re: IPhone xs max order

Jon_K — Tue, 09 Oct 2018 12:04:24 GMT

Thanks for confirming @Benb1892.

DPD will text you when your order is out for delivery.

This is a great suggestion from @Watkins07 though, you will be able to choose your own delivery time slot which is brilliant!

Jon