topic Re: Add on items in Archived Posts

Add on items

hunterengland — Mon, 24 Sep 2018 10:44:27 GMT

Hi, I want to add on some Apple Earpods to my daughters bill (I pay this) but I don't want her to know yet? Will she get a text if i order them? Thanks

Re: Add on items

Christopher_G — Mon, 24 Sep 2018 12:58:31 GMT

Hi @hunterengland

Is this an early Christmas or birthday present? 🙂

Is it just her number on the account or is there another one?

Chris

Re: Add on items

hunterengland — Mon, 24 Sep 2018 13:18:27 GMT

Hi Chris,

Birthday pressie. There is another number on the account, didn't want them to know either but i suppose its better than ruining the suprise. Thanks

Re: Add on items

Christopher_G — Mon, 24 Sep 2018 13:28:33 GMT

What a brilliant gift, @hunterengland 🙂

I'd say speak to our customer service team so that they can do their best to make sure your daughter's number isn't set up as the contact number and also order on the other number on the account, just to make sure.

Chris

Re: Add on items

hunterengland — Mon, 24 Sep 2018 13:50:26 GMT

Cheers Chris. Was hoping to use online chat but doesn't appear to on the website any longer.

Re: Add on items

Christopher_G — Mon, 24 Sep 2018 14:11:33 GMT

If you log into your My EE account, a pop up box should come up, @hunterengland.

Chris