topic Re: Pre-order of Series 4 Apple Watch status in Archived Posts

Pre-order of Series 4 Apple Watch status

mntrn — Sat, 22 Sep 2018 01:25:08 GMT

Hi, on Thursday I pre-ordered the Series 4 Apple Watch over the phone and received the text with the order tracker, however I've seen no movement on it - the estimated date still says "awaiting confirmation", and I haven't received any emails. Has everything gone through properly? Have I passed my credit check?

Re: Pre-order of Series 4 Apple Watch status

Leanne_T — Sat, 22 Sep 2018 07:51:21 GMT

Good Morning @mntrn

Thanks for coming to the community.

If you give our customer service team a call on 150 they will be able to check the order and give you a delivery update.

Let me know how it goes 🙂

Leanne.

Re: Pre-order of Series 4 Apple Watch status

mntrn — Sat, 22 Sep 2018 16:05:04 GMT

Hi, thanks for replying. Gave them a call this morning, looks like EE are still waiting for stock to arrive but as soon as it does they should dispatch it. They did also confirm that all checks had gone through ok, and I would receive an email prior to dispatch

Re: Pre-order of Series 4 Apple Watch status

Alex_S — Sun, 23 Sep 2018 06:12:48 GMT

Hi @mntrn,

Thanks for coming back to keep us updated.

I'm glad your order has processed fully. If you keep an eye on the order tracker it should update real time to let you know how far along your order is.

Please let us know how you get on when you receive it 🙂

Alex