topic Re: I haven’t recieved my email confirmation after pre ordering on Friday morning in Archived Posts

I haven’t recieved my email confirmation after pre ordering on Friday morning

Peanut1976 — Mon, 17 Sep 2018 19:23:15 GMT

I called and pre ordered my iPhone XS 64GB on Friday morning at 8 am and I still haven’t recieved a confirmation email from EE. I was told delivery would be Friday 21st but just want to make sure this is happening. Any help would be greatly appreciated please?

Re: I haven’t recieved my email confirmation after pre ordering on Friday morning

AJR99 — Mon, 17 Sep 2018 19:28:56 GMT

Have you received a text?

Some people seem to get that instead of an email - are you able to track your order at all?

Re: I haven’t recieved my email confirmation after pre ordering on Friday morning

Peanut1976 — Mon, 17 Sep 2018 19:38:21 GMT

Hi, thanks for getting back to me so quickly.

i did receive a text and it has a tracking link but all it says next to the delivery date is awaiting confirmation. I was told on Friday that it would be Friday the 21st.

Cheers Peanut

Re: I haven’t recieved my email confirmation after pre ordering on Friday morning

AJR99 — Mon, 17 Sep 2018 19:53:23 GMT

No worries mate, I was told the same and my delivery date is also 'Awaiting Confirmation'.

Some people are getting emails, some are getting texts - so it seems you're on the same stage as everyone else 🙂

Re: I haven’t recieved my email confirmation after pre ordering on Friday morning

Peanut1976 — Mon, 17 Sep 2018 20:00:53 GMT

Ok, will have to keep checking for updates.

Thanks mate

Re: I haven’t recieved my email confirmation after pre ordering on Friday morning

Christopher_G — Tue, 18 Sep 2018 07:51:35 GMT

Hi @Peanut1976

Welcome to the community and thanks for ordering. 🙂

Keep an eye on the order tracker for more information as it comes.

Chris