topic Re: Why hasn't my ps4 been delivered yet in Archived Posts

Why hasn't my ps4 been delivered yet

Bothered — Thu, 30 Aug 2018 19:23:42 GMT

Been waiting 5 weeks for my free gift a ps4 but still no sign of it just get told excuses what can I do about of it

Re: Why hasn't my ps4 been delivered yet

Northerner — Thu, 30 Aug 2018 19:57:36 GMT

Hi @Bothered

Call CS on 150 tomorrow and ask them where it is. The t&c say 30 days after your contract starts.

Thanks

Re: Why hasn't my ps4 been delivered yet

Christopher_G — Fri, 31 Aug 2018 07:21:01 GMT

Hi @Bothered

Welcome to the community. 🙂

Have you had a chance to speak to customer services yet?

Chris

Re: Why hasn't my ps4 been delivered yet

Bothered — Fri, 31 Aug 2018 18:07:30 GMT

Call CS this morning had the usual we will sort this ASAP sorry etc etc with the promise to sort it and to call me by 6.30pm this evening no phone still no sign of ps4 no happy I've been patient but this is pushing it fed up

Re: Why hasn't my ps4 been delivered yet

James_B — Sat, 01 Sep 2018 07:49:25 GMT

Hi @Bothered,

I'm very sorry for the delay with your delivery.

Our customer service team will be chasing this up and will get in touch as soon as they have an update for you.

Thanks

James