topic Re: Trying to change delivery date but link in confirmation email not working in Archived Posts

Trying to change delivery date but link in confirmation email not working

Shazz1 — Wed, 29 Aug 2018 21:36:14 GMT

Re: Trying to change delivery date but link in confirmation email not working

Chris_B — Thu, 30 Aug 2018 07:20:30 GMT

@Shazz1 Give customer services a call about this.

Re: Trying to change delivery date but link in confirmation email not working

Christopher_G — Thu, 30 Aug 2018 08:00:30 GMT

Hi @Shazz1

Welcome to the community. 🙂

Chris_B's advice may be the way to go here.

What did you order?

Chris

Re: Trying to change delivery date but link in confirmation email not working

Shazz1 — Thu, 30 Aug 2018 08:36:10 GMT

My upgrade phone

Re: Trying to change delivery date but link in confirmation email not working

Christopher_G — Thu, 30 Aug 2018 09:12:58 GMT

Have you tried doing it through the DPD portal or app, @Shazz1?

Or copy and pasting the link into your phone browser?

Let me know how you get on.

Chris

Re: Trying to change delivery date but link in confirmation email not working

Shazz1 — Thu, 30 Aug 2018 22:06:12 GMT

Contacted customer service and they informed me that my order had not gone through but yet I had received the confirmation email?? Sorted now after re ordering and receiving the text from the delivery company

Thanks for your advice

Re: Trying to change delivery date but link in confirmation email not working

Leanne_T — Fri, 31 Aug 2018 06:15:15 GMT

Morning @Shazz1

Thanks for coming back and letting us know.

Enjoy your new device 🙂