topic Re: Track delivery of Ps4 in Archived Posts

Track delivery of Ps4

Pahardi — Sun, 26 Aug 2018 11:53:52 GMT

I'm trying to track the delivery of a Ps4 bundle ordered on 23 July as part of the Xperia offer. The phone arrived a month ago but no sign of the Ps4 and no communication from anyone. Ee call centre advised 21 days which has obviously passed.

Re: Track delivery of Ps4

Northerner — Sun, 26 Aug 2018 14:51:14 GMT

Hi @Pahardi

There is no customer account access on these forums so you will need to call CS on 150 about any outstanding gift/promotion.

Thanks

Re: Track delivery of Ps4

Christopher_G — Mon, 27 Aug 2018 06:58:19 GMT

Hi @Pahardi

Have you had a chance to speak to customer services?

They should be able to confirm the order for you and find out when it'll arrive.

Chris

Re: Track delivery of Ps4

Pahardi — Tue, 28 Aug 2018 16:14:48 GMT

Thanks Chris,

I spoke to CS again and they confirmed that it had'nt been actioned yet. They said they had forwarded to the Processing team who would be in touch in 3 days, so hopefully works out.

Re: Track delivery of Ps4

James_B — Tue, 28 Aug 2018 16:23:38 GMT

Thanks for letting us know @Pahardi

Please keep us updated.

James