topic Re: well ordered my new phone friday and still no sign and the tracking doesnt work in Archived Posts

well ordered my new phone friday and still no sign and the tracking doesnt work

Harry43 — Mon, 06 Aug 2018 09:20:28 GMT

Christopher_G — Mon, 06 Aug 2018 11:23:14 GMT

Welcome to the community.

Have you had any messages from DPD?

Could you try downloading their app to see if there are any updates on there?

Chris

Harry43 — Mon, 06 Aug 2018 12:43:55 GMT

Hi no messages from dpd and been on to see if any updates none either , getting concerned where my phone is now

Christopher_G — Mon, 06 Aug 2018 16:08:24 GMT

Did you try their app, @Harry43?

Chris

Harry43 — Tue, 07 Aug 2018 10:12:43 GMT

I've tried he dpd app and nothing , starting to think something has gone wrong , I'll have to ring 150 now , because this has gone on way to long

Christopher_G — Tue, 07 Aug 2018 10:16:14 GMT

I'm sure they'll be able to shed some light on this.

Come back and let us know what happens please.

Chris

Harry43 — Wed, 08 Aug 2018 08:49:26 GMT

hi its all sorted ive got my new phone coming today thank you for all your help

Jon_K — Wed, 08 Aug 2018 10:20:24 GMT

Thanks for letting us know.

I hope you enjoy using your new phone 🙂

Come back any time if you have any further questions.

Jon