https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-additional-phone/m-p/700851#M296581 <P>hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/384530">@katetreg</a> and welcome to the community.</P> <P>&nbsp;</P> <P>Order confirmation can take up to 24 hours to come through.</P> <P>&nbsp;</P> <P>Have you checked your spam/junk folder of your email?</P> <P>&nbsp;</P> <P>Many thanks,</P> <P>&nbsp;</P> <P>Lee</P> Sun, 01 Jul 2018 10:45:35 GMT Lee_H 2018-07-01T10:45:35Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-additional-phone/m-p/700783#M296579 <P>I ordered an additional phone today for my daughter on my account. I have had no notification at all that it has been ordred either by phone or email. I can't find anything about it on my account page online. Is that normal?</P> Sat, 30 Jun 2018 19:52:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-additional-phone/m-p/700783#M296579 katetreg 2018-06-30T19:52:01Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-additional-phone/m-p/700784#M296580 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/384530">@katetreg</a>&nbsp; &nbsp;Give customer services a call about this tomorrow as you should’ve had an email notification informing you of the order.&nbsp;</P> Sat, 30 Jun 2018 19:57:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-additional-phone/m-p/700784#M296580 Chris_B 2018-06-30T19:57:13Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-additional-phone/m-p/700851#M296581 <P>hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/384530">@katetreg</a> and welcome to the community.</P> <P>&nbsp;</P> <P>Order confirmation can take up to 24 hours to come through.</P> <P>&nbsp;</P> <P>Have you checked your spam/junk folder of your email?</P> <P>&nbsp;</P> <P>Many thanks,</P> <P>&nbsp;</P> <P>Lee</P> Sun, 01 Jul 2018 10:45:35 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-additional-phone/m-p/700851#M296581 Lee_H 2018-07-01T10:45:35Z