topic Re: Early Upgrade confirmation in Archived Posts

Early Upgrade confirmation

Megan15 — Sun, 24 Jun 2018 15:33:32 GMT

I recently early upgraded over the phone, my bank account has been charged but I have had no confirmation e-mail or text. Also on my EE account at still has all my old details. Is there a wait time before things are clear? Please help.

Re: Early Upgrade confirmation

Chris_B — Sun, 24 Jun 2018 20:34:01 GMT

@Megan15 Check your junk emsil

folder as you should of had a confirmation email.

Re: Early Upgrade confirmation

Megan15 — Mon, 25 Jun 2018 00:03:22 GMT

I have checked my e-mails all day yesterday and today. I am giving it another 24 hours before I contact EE. I was just curious, thought it odd I had no e-mail about it what so ever.

Re: Early Upgrade confirmation

Leanne_T — Mon, 25 Jun 2018 06:29:58 GMT

Hello there @Megan15

Thanks for posting on the community.

If you give us a call on 150, the team will be able to check the order for you.

Let us know how you get on.

Leanne.