topic Re: Can I change my order of my iPad 2018 to an iPad Pro in Archived Posts

Can I change my order of my iPad 2018 to an iPad Pro

onslo6260 — Sat, 23 Jun 2018 22:25:57 GMT

I’ve ordered the iPad 2018 and want to change to the iPad Pro 10.5 is it possible to amend my order

Re: Can I change my order of my iPad 2018 to an iPad Pro

Northerner — Sat, 23 Jun 2018 23:52:26 GMT

Hi @onslo6260

It depends on when you ordered it, and if it's in the post.

You should call CS after 8am.

Re: Can I change my order of my iPad 2018 to an iPad Pro

XRaySpeX — Sun, 24 Jun 2018 00:32:27 GMT

If you ordered it online or by phone you have a 14-day cooling off period from delivery to cancel it FoC & reorder another. Beforehand you could try & phone EE to see if they will swap it before dispatch.

No such returns policy applies if you ordered it in an EE store.

Re: Can I change my order of my iPad 2018 to an iPad Pro

James_B — Sun, 24 Jun 2018 09:10:36 GMT

Hi @onslo6260,

Welcome to the EE Community.

That's great advice from @Northerner and @XRaySpeX.

Please get in touch so we can take a look at your order.

Thanks

James