topic Not received my order in Archived Posts

Not received my order

Julie21 — Wed, 20 Jun 2018 21:06:52 GMT

Hi I should have had a delivery on Friday but got an email to say their was an attempt to deliver. I have recently been discharged from hospital so I am at home all day! It is now Wednesday and I have still not received my order. Is there a problem? Should I cancel?

Thank you

Re: Not received my order

Northerner — Wed, 20 Jun 2018 22:14:04 GMT

Hi @Julie21

You will need to call CS on 150 as there is no account access on these forums.

Thanks

Re: Not received my order

James_B — Thu, 21 Jun 2018 08:08:31 GMT

Hi @Julie21,

Welcome to the EE Community.

Have you received a tracking number from DPD?

Thanks

James