topic Will my order still be delivered without replying to text confirmation? in Archived Posts

Will my order still be delivered without replying to text confirmation?

EbonyAlice0420 — Tue, 19 Jun 2018 18:08:53 GMT

Hi, I ordered the IPhone 8 (in red) phone package yesterday. However, because I cancelled my other phone contract I cannot receive the confirmation of order time sort email.

So if i am unable to respond when they text me will they deliver regardless? or is there a way for me to change the number in which the text is sent to?

Thanks!

Re: Will my order still be delivered without replying to text confirmation?

Lee_H — Wed, 20 Jun 2018 12:22:21 GMT

Hi @EbonyAlice0420 and welcome to the community.

It may be worth giving our sales team a quick call to look into this order for you.

Let us know how you get on.

Many thanks,

Lee

Re: Will my order still be delivered without replying to text confirmation?

EbonyAlice0420 — Tue, 19 Jun 2018 18:57:04 GMT

Hi,

Do you have the number for the sales team as I can't seem to find it on your website.

Thanks

Re: Will my order still be delivered without replying to text confirmation?

Schockwave — Tue, 19 Jun 2018 20:42:34 GMT

@EbonyAlice0420, Try 08009566000, but you will have to wait until the morning now, as there will be no-one to answer your call.

Re: Will my order still be delivered without replying to text confirmation?

Leanne_T — Wed, 20 Jun 2018 07:19:14 GMT

Morning @EbonyAlice0420

If you can call us on 0800 956 6000.

This will get you to our sales team who will be able to get this looked into.

Thanks, Leanne 🙂