topic Re: I ordered Samsung Galaxy S8 Rose Pink phone but I got Silver phone! in Archived Posts

I ordered Samsung Galaxy S8 Rose Pink phone but I got Silver phone!

Catalina20 — Wed, 13 Jun 2018 23:48:05 GMT

I want ask why I got Silver phone if I ordered Rose pink? Thank you

BrendonH — Thu, 14 Jun 2018 03:25:36 GMT

You will need to ring EE to return the device and then when the return is processed order the pink one again.

Leanne_T — Thu, 14 Jun 2018 08:51:24 GMT

Hello there @Catalina20

Thanks for coming to the community,

Did you place the order online or over the phone?

Does your confirmation email or text, show the rose pink had been ordered?

Speak soon, Leanne.