https://community.ee.co.uk/t5/Archived-Posts/Where-is-my-phone/m-p/691894#M296463 <P>Can't answer that as you have excluded the only possible answer. No one on a user discussion forum could possibly know the&nbsp;status of your order.</P> Wed, 23 May 2018 01:26:19 GMT XRaySpeX 2018-05-23T01:26:19Z https://community.ee.co.uk/t5/Archived-Posts/Where-is-my-phone/m-p/691892#M296462 <P>Ordered the Samsung S9+ on Saturday. Showed up as in stock online, got the email confirmation (with only a 9 digit number) and EE have kindly told me that my account is in credit - with exactly the same amount I paid for the handset. However, tracking won't work cause the confirmation number is obviously too short and there has been no emails or texts since.&nbsp;</P><P>&nbsp;</P><P>Anyone able to help with more than just telling me to call customer service?&nbsp;</P> Wed, 23 May 2018 01:18:21 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-is-my-phone/m-p/691892#M296462 FickleThorns 2018-05-23T01:18:21Z https://community.ee.co.uk/t5/Archived-Posts/Where-is-my-phone/m-p/691894#M296463 <P>Can't answer that as you have excluded the only possible answer. No one on a user discussion forum could possibly know the&nbsp;status of your order.</P> Wed, 23 May 2018 01:26:19 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-is-my-phone/m-p/691894#M296463 XRaySpeX 2018-05-23T01:26:19Z https://community.ee.co.uk/t5/Archived-Posts/Where-is-my-phone/m-p/691939#M296464 <P>Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/379298">@FickleThorns</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I have sent you a <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">private message on here</A> to get some details.</P> <P>&nbsp;</P> <P>Speak soon, Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 23 May 2018 07:54:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-is-my-phone/m-p/691939#M296464 Leanne_T 2018-05-23T07:54:30Z