topic Re: Order not received in Archived Posts

Order not received

Dan21878 — Sun, 13 May 2018 07:30:41 GMT

Also tracking number not working and can't recieve texts for delivery updates as phone is broken

Re: Order not received

Dan21878 — Sun, 13 May 2018 07:27:26 GMT

Re: Order not received

Chris_B — Sun, 13 May 2018 08:04:49 GMT

@Dan21878 The tracking info doesn’t give you any information about what time or there abouts you’ll get the device, that comes from the DPD notification that you’ll get on the day of delivery from. DPD.

Re: Order not received

Leanne_T — Sun, 13 May 2018 10:04:57 GMT

Hello @Dan21878

Thanks for coming to the community.

Have you had your email confirming the order?

When and where did you place your order?

Thanks, Leanne 🙂