topic Re: My order hasn't arrived and tracking dosent work ? in Archived Posts

My order hasn't arrived and tracking dosent work ?

Emilelloyd — Fri, 04 May 2018 20:12:31 GMT

I ordered my new phone on the 29th April and I received my confirmation email, with a tracking number which dosent work.

James_B — Sat, 05 May 2018 08:55:38 GMT

Welcome to the EE Community.

Which phone did you order?

Have you received a delivery notification from DPD via text message?

Thanks

James

Emilelloyd — Sat, 05 May 2018 10:36:55 GMT

I ordered the samsung galaxy s9. And I have not had any text from DPD

James_B — Sat, 05 May 2018 10:49:13 GMT

Please get in touch with customer services so we can take a quick look at your order.

Thanks

James

Emilelloyd — Sat, 05 May 2018 11:09:25 GMT

Thank you it has been sorted l. Tha is for the help

James_B — Sat, 05 May 2018 11:17:03 GMT

Thanks for letting us know.

James