topic Re: New upgrade order on 28th April, got confirmatory email but nothing since! in Archived Posts

New upgrade order on 28th April, got confirmatory email but nothing since!

Hayles6276 — Thu, 03 May 2018 09:41:08 GMT

Have not heard anything else and it's been 5 days, upgrading to an iPhone 8, impossible to speak to anyone at EE due to there being no option to talk to anyone about my upgrade order!! If anyone from EE can please help me on here I would be very grateful.thanks

Re: New upgrade order on 28th April, got confirmatory email but nothing since!

Chris_B — Thu, 03 May 2018 10:58:13 GMT

@Hayles6276 Yes there is options to talk to customer services about your upgrade option as I did this even I ordered online I then phoned and spoke to customer services.

Re: New upgrade order on 28th April, got confirmatory email but nothing since!

Leanne_T — Thu, 03 May 2018 11:40:49 GMT

Afternoon @Hayles6276

Welcome to the community.

I've sent you a private message on here.

When you respond, then we can try and help further.

Hope to hear back from you soon 🙂