topic Switch offer code in Archived Posts

Switch offer code

Poweronbiz — Mon, 13 Dec 2021 14:37:33 GMT

Hello EE, I am pay as go customer and I would like to claim the switch offer to pay month plan.

I request the code by text to 150 and get the code. I tried to sign up new sim plan with code in order to get discount. But the code wasn’t working. Can you send me new code.

Re: Switch offer code

Alex_M — Mon, 13 Dec 2021 14:42:21 GMT

Hi @Poweronbiz,

You're best off calling the PAYG Care team on 150 from your EE handset, or 07953 966 250 from any phone who will be able to look into this for you.

Thanks,

Alex

Re: Switch offer code

Poweronbiz — Mon, 13 Dec 2021 14:43:42 GMT

I tried to call 150, but no one pick up the phone over 40 mins waiting. Also, 150 is not free to call from pay as go customer.

Re: Switch offer code

Alex_M — Mon, 13 Dec 2021 14:47:31 GMT

Did you follow the steps correctly on this page: https://shop.ee.co.uk/pay-as-you-go-to-pay-monthly

The code should be entered during the checkout process.

Failing this, I am sure @Leanne_T can lend a hand.

Thanks,

Alex

Re: Switch offer code

Poweronbiz — Mon, 13 Dec 2021 14:50:44 GMT

Yes. The issues was when put the code at checkout page. It indicated that code has been redeemed. But thing is I was not use it before.

Re: Switch offer code

Katie_B — Mon, 13 Dec 2021 15:32:02 GMT

Hi @Poweronbiz.

I have replied to your private message.

Katie 🙂