https://community.ee.co.uk/t5/Archived-Posts/Refund-a-top-up/m-p/1104576#M296088 <P>I need a refund for my top up!</P> <P>I have an auto renew top up and the site has been under maintenance for 2 weeks now and i couldnt cancel my subscription ,now they **bleep** charged me and its just a reap off. They will keep charge me over and over again just because their site doesnt work!!</P> <P>And then have the audacity to say we dont do refunds , excuse me what?</P> Tue, 07 Dec 2021 07:42:32 GMT katherine00 2021-12-07T07:42:32Z https://community.ee.co.uk/t5/Archived-Posts/Refund-a-top-up/m-p/1104576#M296088 <P>I need a refund for my top up!</P> <P>I have an auto renew top up and the site has been under maintenance for 2 weeks now and i couldnt cancel my subscription ,now they **bleep** charged me and its just a reap off. They will keep charge me over and over again just because their site doesnt work!!</P> <P>And then have the audacity to say we dont do refunds , excuse me what?</P> Tue, 07 Dec 2021 07:42:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund-a-top-up/m-p/1104576#M296088 katherine00 2021-12-07T07:42:32Z https://community.ee.co.uk/t5/Archived-Posts/Refund-a-top-up/m-p/1104579#M296089 <P>PAYG credit is not refundable.</P> <P>&nbsp;</P> <P>If you stop your pack by texting STOP PACK to 150 you stop your recurring card payment.&nbsp;</P> Tue, 07 Dec 2021 06:22:15 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund-a-top-up/m-p/1104579#M296089 XRaySpeX 2021-12-07T06:22:15Z