topic Re: payg to contract in Archived Posts

payg to contract

nicksuch — Sat, 27 Nov 2021 19:44:56 GMT

So i was a vodafone customer for 26 years, the quality of service and signal just became pants, so I bought two EE payg sims and ported my two vodafone numbers to them. I am very impressed with signal quality and call quality / coverage. So i searched contract sims and found a great deal from EE, 10Gb a month 5G essentials sim for £10 a month (12 month contract, wouldn't mind 24 months!) so popped it in the basket and started to fill in the form, its asking for a pac code, but this is EE payg to EE contract, and ive already read the helpful page that just says give us your current EE number and you can keep it .

it just wont let me do it 😞 I really cant change two numbers i have used for 26 years, and am impressed with my tester on payg, any ideas how i van get this contract deal and keep my numbers. please don't say port out and back in again !!

Re: payg to contract

Chris_B — Sat, 27 Nov 2021 19:58:10 GMT

@nicksuch You don’t need to port out and back in. You can just call customer services and request to change to sim only. Your current EE PAYG sim will then change to the sim only contract sims. you can call customer services now.

Re: payg to contract

nicksuch — Sat, 27 Nov 2021 19:59:17 GMT

I have two ee payg sims, they have numbers i ported from vodafone, having had these numbers 26 years. If i buy two ee contract sims, can i have the ee payg numbers moved onto the contract sims post purchase agreement, as the contract sim purchase page requires a pac code and will go no further without one

Re: payg to contract

XRaySpeX — Sat, 27 Nov 2021 20:03:52 GMT

@nicksuch : By just buying a new contract SIM from the EE online shop it doing just that & giving you the option at the same time of porting your no. from another network. Nowt to do with your existing EE PAYG SIM.

You can do the switch from PAYG online by Switch to pay monthly and save . Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.